|Number of Complaints Opened||Number of Complaints Closed||Percentage closed within 3 days|
|Percentage closed after 3 days, but before 8 weeks||Complaints upheld by firm (%)||Main Cause of Complaints opened|
|2.8%||45.2%||Repair quality issues|
Every six months, the Financial Conduct Authority and the Financial Ombudsman Service publishes complaints data about individual firms. As part of being a business authorised by the Financial Conduct Authority, we publish our individual complaint data in the table below which represents the period from 1st July 2018 to 31st December 2018.
Slater Gordon Solutions Motor is a trading name of SGS Business Process Services (UK) Limited, a company registered in England & Wales with registration number 03851175, registered office 58 Mosley Street, Manchester, M2 3HZ.
SGS Business Process Services (UK) Limited is authorised & regulated by the Financial Conduct Authority under FRN 773715.